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href="/lang/init/se">Svenskt</a></div><div class="text-center fw-bold py-2 control-title">Siamo in</div><div class="domain-control"><a href="https://ShoesIndustries.sk"><span class="lang lang-sk"></span><span>ShoesIndustries.sk</span></a><a href="https://ShoesIndustries.cz"><span class="lang lang-cz"></span><span>ShoesIndustries.cz</span></a><a href="https://ShoesIndustries.hu"><span class="lang lang-hu"></span><span>ShoesIndustries.hu</span></a><a href="https://ShoesIndustries.ro"><span class="lang lang-ro"></span><span>ShoesIndustries.ro</span></a><a href="https://ShoesIndustries.de"><span class="lang lang-de"></span><span>ShoesIndustries.de</span></a><a href="https://ShoesIndustries.at"><span class="lang lang-at"></span><span>ShoesIndustries.at</span></a><a href="https://ShoesIndustries.fr"><span class="lang lang-fr"></span><span>ShoesIndustries.fr</span></a><a href="https://ShoesIndustries.it"><span class="lang lang-it"></span><span>ShoesIndustries.it</span></a><a href="https://ShoesIndustries.es"><span class="lang lang-es"></span><span>ShoesIndustries.es</span></a><a href="https://ShoesIndustries.hr"><span class="lang lang-hr"></span><span>ShoesIndustries.hr</span></a><a href="https://ShoesIndustries.si"><span class="lang lang-si"></span><span>ShoesIndustries.si</span></a><a href="https://ShoesIndustries.gr"><span class="lang lang-gr"></span><span>ShoesIndustries.gr</span></a><a href="https://ShoesIndustries.com"><span class="lang lang-eu"></span><span>ShoesIndustries.com</span></a></div></div></div> </div> </div> </div> </div> <div class="header__mobile-menu d-md-none"> <div class="container px-3"> <div class="d-flex w-100 justify-content-between"> <div class="d-flex align-items-center"> <div class="header__mobile-menu-icon d-flex flex-column align-items-center btn-toggle-canvas"> <div id="nav-icon"> <span></span> <span></span> <span></span> </div> <span>MENU</span> </div> <div class="mobile-menu-logo ms-3"> <div><a href="/"><img src="/Content/klient/shoesindustries/Images/store_logo.svg" alt="SHOES INDUSTRIES"></a></div> </div> </div> <div class="d-flex align-items-center"> <div class="header-mobile-control btn-toggle-search header-mobile-control-spacing"> <i class="store-icon-search-solid icon-search"></i> </div> <div class="header-mobile-control header-mobile-control-spacing"> <a href="/Account/Login?returnDivizia=base"><i class="store-icon-user"></i> </a> </div> <div class="header-mobile-control"> <a class="header-mobile-link" href="/Kosik"> <i class="store-icon-shopping-cart-solid"></i> <span class="badge">0</span> </a> </div> </div> </div> </div> </div> <div class="header__main-panel"> <div class="container"> <div class="d-flex justify-content-between align-items-center"> <div class="header__logo-col d-none d-md-block"> <div class="header__logo" id="logo"> <div><a href="/"><img src="/Content/klient/shoesindustries/Images/store_logo.svg" alt="SHOES INDUSTRIES"></a></div> </div> </div> <div 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Class="badge">0</span> </div> <div> <span class="btn-kosik-text"> Carrello </span> </div> </a> </div> <div Class="dropdown"> <button id = "btn-mini-kosik" Class="btn dropdown-toggle btn-kosik hidden-xs no-caret" data-bs-toggle="dropdown" type="button"> <i Class="store-icon-angle-down-solid"></i> </button> <div Class="dropdown-menu dropdown-menu-end mini-kosik-dropdown-menu" role="menu" aria-labelledby="btn-mini-kosik"> <div id = "mini-kosik-data" ></div> </div> </div> </div> </div> </div> </div> </div> </div> <div Class="header__main-menu"> <div Class="container"> <nav id = "navigation" Class="navigation"> <div Class="nav-menus-wrapper"> <div Class="header__mobile-header d-flex mobile-controls d-md-none justify-content-between align-items-center "> <div> <div class="dropdown site-control cursor-pointer"><div class="dropdown-toggle cursor-pointer" data-bs-toggle="dropdown"><span class="show"></span><span class="lang lang-it"></span></div><div class="dropdown-menu dropdown-menu-end"><div class="text-center fw-bold py-2 control-title">Language</div><div class="lang-control"><span>Italiano</span> <a href="/lang/init/sk">Slovensky</a><a href="/lang/init/cz">Česky</a><a href="/lang/init/hu">Magyar</a><a href="/lang/init/de">Deutsch-DE</a><a href="/lang/init/at">Deutsch-AT</a><a href="/lang/init/gb">English-GB</a><a href="/lang/init/eu">English-EU</a><a href="/lang/init/pl">Polskie</a><a href="/lang/init/ro">Română</a><a href="/lang/init/hr">Hrvatski</a><a href="/lang/init/hr2">Hrvatski</a><a href="/lang/init/si">Slovenščina</a><a href="/lang/init/fr">Français-FR</a><a href="/lang/init/be">Français-BE</a><a href="/lang/init/nl">Dutch</a><a href="/lang/init/bg">български</a><a href="/lang/init/es">Español</a><a href="/lang/init/gr">Griego</a><a href="/lang/init/dk">Dansk</a><a href="/lang/init/fi">Suomi</a><a href="/lang/init/se">Svenskt</a></div><div class="text-center fw-bold py-2 control-title">Siamo in</div><div class="domain-control"><a href="https://ShoesIndustries.sk"><span class="lang lang-sk"></span><span>ShoesIndustries.sk</span></a><a href="https://ShoesIndustries.cz"><span class="lang lang-cz"></span><span>ShoesIndustries.cz</span></a><a href="https://ShoesIndustries.hu"><span class="lang lang-hu"></span><span>ShoesIndustries.hu</span></a><a href="https://ShoesIndustries.ro"><span class="lang lang-ro"></span><span>ShoesIndustries.ro</span></a><a href="https://ShoesIndustries.de"><span class="lang lang-de"></span><span>ShoesIndustries.de</span></a><a href="https://ShoesIndustries.at"><span class="lang lang-at"></span><span>ShoesIndustries.at</span></a><a href="https://ShoesIndustries.fr"><span class="lang lang-fr"></span><span>ShoesIndustries.fr</span></a><a href="https://ShoesIndustries.it"><span class="lang lang-it"></span><span>ShoesIndustries.it</span></a><a href="https://ShoesIndustries.es"><span class="lang lang-es"></span><span>ShoesIndustries.es</span></a><a href="https://ShoesIndustries.hr"><span class="lang lang-hr"></span><span>ShoesIndustries.hr</span></a><a href="https://ShoesIndustries.si"><span class="lang lang-si"></span><span>ShoesIndustries.si</span></a><a href="https://ShoesIndustries.gr"><span class="lang lang-gr"></span><span>ShoesIndustries.gr</span></a><a href="https://ShoesIndustries.com"><span class="lang lang-eu"></span><span>ShoesIndustries.com</span></a></div></div></div> </div> <div class="user-controls d-flex align-items-center"><a href="/oblubene"><i class="store-icon-heart-solid"></i><span class="badge"><span class="count-oblubene">0</span></span></a></div> <div> <Span Class='nav-menus-wrapper-close-button'><i class="store-icon-times-solid"></i></span></div> </div> <ul Class="nav-menu navigation-links"> <li><a class="" href="/new"><i class="mi mi-new"></i><span>Nuovi Arrivi</span></a></li><li><a class="expander" href="/Katalog/420/uomo"><i class="mi mi-male"></i><span>Uomo</span></a><div class="megamenu-panel"><div class="megamenu-lists"><ul class="megamenu-list list-col-3"><li class="megamenu-list-title"><a href="/Katalog/429/calzature">Calzature</a></li><li><a href="/Katalog/430/sneakers">Sneakers</a></li><li><a href="/Katalog/431/scarpe">Scarpe</a></li><li><a href="/Katalog/432/pantofole">Pantofole</a></li></ul><ul class="megamenu-list list-col-3"><li class="megamenu-list-title"><a href="/Katalog/433/vestiario">Vestiario</a></li><li><a href="/Katalog/434/t-shirt-e-camicie">T-shirt e camicie</a></li><li><a href="/Katalog/435/felpe-e-maglioni">Felpe e maglioni</a></li><li><a href="/Katalog/436/pantaloni">Pantaloni</a></li><li><a href="/Katalog/442/giacche-e-cappotti">Giacche e cappotti</a></li><li><a href="/Katalog/443/costume-da-bagno">Costume da bagno</a></li><li><a href="/Katalog/510/camice">Camice</a></li><li><a href="/Katalog/522/pantaloni-della-tuta">Pantaloni della tuta</a></li><li><a href="/Katalog/531/gilet">Gilet</a></li><li><a href="/Katalog/529/pantaloncini">Pantaloncini</a></li></ul><div class="megamenu-list list-col-3"><div class="brands-title">Marche preferite</div><div id="brands-menu420" class="brands-menu"><ul><li><a href="/Katalog/420/uomo?v=201"><img data-src="https://shoesindustries.com/assets/1/converse2.png" alt="Converse" /></a></li><li><a href="/Katalog/420/uomo?v=202"><img data-src="https://shoesindustries.com/assets/1/puma2.png" alt="Puma" /></a></li><li><a href="/Katalog/420/uomo?v=203"><img data-src="https://shoesindustries.com/assets/1/newbalance2.png" alt="New Balance" /></a></li><li><a href="/Katalog/420/uomo?v=205"><img data-src="https://shoesindustries.com/assets/1/fullhardy2.png" alt="Fullhardy" /></a></li><li><a href="/Katalog/420/uomo?v=206"><img data-src="https://shoesindustries.com/assets/1/zapatos2.png" alt="Zapatos" /></a></li><li><a href="/Katalog/420/uomo?v=207"><img data-src="https://shoesindustries.com/assets/1/newera2.png" alt="New Era" /></a></li><li><a href="/Katalog/420/uomo?v=209"><img data-src="https://shoesindustries.com/assets/1/drmartens2.png" alt="Dr.Martens" /></a></li><li><a href="/Katalog/420/uomo?v=210"><img data-src="https://shoesindustries.com/assets/loga/tnf1i.png" alt="The North Face" /></a></li><li><a href="/Katalog/420/uomo?v=215"><img data-src="https://shoesindustries.com/assets/1/rains2.png" alt="Rains" /></a></li><li><a href="/Katalog/420/uomo?v=217"><img data-src="https://shoesindustries.com/assets/1/carhartt2.png" alt="Carhartt WIP" /></a></li><li><a href="/Katalog/420/uomo?v=218"><img data-src="https://shoesindustries.com/assets/1/sneaky2.png" alt="Sneaky" /></a></li><li><a href="/Katalog/420/uomo?v=221"><img data-src="https://shoesindustries.com/assets/1/native2.png" alt="Native Shoes" /></a></li><li><a href="/Katalog/420/uomo?v=222"><img data-src="https://shoesindustries.com/assets/1/shoesindustries2.png" alt="Shoes Industries" /></a></li><li><a href="/Katalog/420/uomo?v=229"><img data-src="https://shoesindustries.com/assets/1/huf2.png" alt="Huf" /></a></li><li><a href="/Katalog/420/uomo?v=230"><img data-src="https://shoesindustries.com/assets/1/market2.png" alt="Chinatown Market" /></a></li><li><a href="/Katalog/420/uomo?v=237"><img data-src="https://shoesindustries.com/assets/1/on2.png" alt="On Running" /></a></li><li><a href="/Katalog/420/uomo?v=251"><img data-src="https://shoesindustries.com/assets/1/komono2.png" alt="Komono" /></a></li><li><a href="/Katalog/420/uomo?v=252"><img data-src="https://shoesindustries.com/assets/1/cariuma2.png" alt="Cariuma" /></a></li></ul></div></div></div></div></li><li><a class="expander" href="/Katalog/421/donna"><i class="mi mi-female"></i><span>Donna</span></a><div class="megamenu-panel"><div class="megamenu-lists"><ul class="megamenu-list list-col-3"><li class="megamenu-list-title"><a href="/Katalog/438/calzature">Calzature</a></li><li><a href="/Katalog/439/sneakers">Sneakers</a></li><li><a href="/Katalog/440/scarpe">Scarpe</a></li><li><a href="/Katalog/441/pantofole">Pantofole</a></li></ul><ul class="megamenu-list list-col-3"><li class="megamenu-list-title"><a href="/Katalog/437/vestiario">Vestiario</a></li><li><a href="/Katalog/528/pantaloni-della-tuta">Pantaloni della tuta</a></li><li><a href="/Katalog/521/camice">Camice</a></li><li><a href="/Katalog/446/t-shirt-e-camicie">T-shirt e camicie</a></li><li><a href="/Katalog/447/felpe-e-maglioni">Felpe e maglioni</a></li><li><a href="/Katalog/448/pantaloni">Pantaloni</a></li><li><a href="/Katalog/449/giacche-e-cappotti">Giacche e cappotti</a></li><li><a href="/Katalog/530/pantaloncini">Pantaloncini</a></li></ul><div class="megamenu-list list-col-3"><div class="brands-title">Marche preferite</div><div id="brands-menu421" class="brands-menu"><ul><li><a href="/Katalog/421/donna?v=196"><img data-src="https://shoesindustries.com/assets/1/arkk2.png" alt="ARKK Copenhagen" /></a></li><li><a href="/Katalog/421/donna?v=201"><img data-src="https://shoesindustries.com/assets/1/converse2.png" alt="Converse" /></a></li><li><a href="/Katalog/421/donna?v=202"><img data-src="https://shoesindustries.com/assets/1/puma2.png" alt="Puma" /></a></li><li><a href="/Katalog/421/donna?v=203"><img data-src="https://shoesindustries.com/assets/1/newbalance2.png" alt="New Balance" /></a></li><li><a href="/Katalog/421/donna?v=205"><img data-src="https://shoesindustries.com/assets/1/fullhardy2.png" alt="Fullhardy" /></a></li><li><a href="/Katalog/421/donna?v=206"><img data-src="https://shoesindustries.com/assets/1/zapatos2.png" alt="Zapatos" /></a></li><li><a href="/Katalog/421/donna?v=207"><img data-src="https://shoesindustries.com/assets/1/newera2.png" alt="New Era" /></a></li><li><a href="/Katalog/421/donna?v=209"><img data-src="https://shoesindustries.com/assets/1/drmartens2.png" alt="Dr.Martens" /></a></li><li><a href="/Katalog/421/donna?v=210"><img data-src="https://shoesindustries.com/assets/loga/tnf1i.png" alt="The North Face" /></a></li><li><a href="/Katalog/421/donna?v=213"><img data-src="https://shoesindustries.com/assets/1/vans2.png" alt="Vans" /></a></li><li><a href="/Katalog/421/donna?v=215"><img data-src="https://shoesindustries.com/assets/1/rains2.png" alt="Rains" /></a></li><li><a href="/Katalog/421/donna?v=216"><img data-src="https://shoesindustries.com/assets/1/fila2.png" alt="Fila" /></a></li><li><a href="/Katalog/421/donna?v=217"><img data-src="https://shoesindustries.com/assets/1/carhartt2.png" alt="Carhartt WIP" /></a></li><li><a href="/Katalog/421/donna?v=218"><img data-src="https://shoesindustries.com/assets/1/sneaky2.png" alt="Sneaky" /></a></li><li><a href="/Katalog/421/donna?v=221"><img data-src="https://shoesindustries.com/assets/1/native2.png" alt="Native Shoes" /></a></li><li><a href="/Katalog/421/donna?v=222"><img data-src="https://shoesindustries.com/assets/1/shoesindustries2.png" alt="Shoes Industries" /></a></li><li><a href="/Katalog/421/donna?v=225"><img data-src="https://shoesindustries.com/assets/1/champion2.png" alt="Champion" /></a></li><li><a href="/Katalog/421/donna?v=229"><img data-src="https://shoesindustries.com/assets/1/huf2.png" alt="Huf" /></a></li><li><a href="/Katalog/421/donna?v=237"><img data-src="https://shoesindustries.com/assets/1/on2.png" alt="On Running" /></a></li><li><a href="/Katalog/421/donna?v=251"><img data-src="https://shoesindustries.com/assets/1/komono2.png" alt="Komono" /></a></li><li><a href="/Katalog/421/donna?v=252"><img data-src="https://shoesindustries.com/assets/1/cariuma2.png" alt="Cariuma" /></a></li></ul></div></div></div></div></li><li><a class="expander" href="/Katalog/422/accessori"><i class="mi mi-cap"></i><span>Accessori</span></a><div class="megamenu-panel"><div class="megamenu-lists"><ul class="megamenu-list list-col-2"><li class="megamenu-list-title"><a href="/Katalog/494/accessori">Accessori</a></li><li><a href="/Katalog/509/cappelli-alla-pescatora">Cappelli alla pescatora</a></li><li><a href="/Katalog/476/borse-e-zaini">Borse e zaini</a></li><li><a href="/Katalog/507/guanti">Guanti</a></li><li><a href="/Katalog/490/cura-della-scarpa">Cura della scarpa</a></li><li><a href="/Katalog/472/tappi-e-tappi">Tappi e tappi</a></li><li><a href="/Katalog/477/sunglasses">SUNGLASSES</a></li><li><a href="/Katalog/474/cinture">Cinture</a></li><li><a href="/Katalog/475/portafogli">Portafogli</a></li><li><a href="/Katalog/473/calzetti">Calzetti</a></li><li><a href="/Katalog/496/marsupi">Marsupi</a></li></ul><div class="megamenu-list list-col-2"><div class="brands-title">Marche preferite</div><div id="brands-menu422" class="brands-menu"><ul><li><a href="/Katalog/422/accessori?v=202"><img data-src="https://shoesindustries.com/assets/1/puma2.png" alt="Puma" /></a></li><li><a href="/Katalog/422/accessori?v=205"><img data-src="https://shoesindustries.com/assets/1/fullhardy2.png" alt="Fullhardy" /></a></li><li><a href="/Katalog/422/accessori?v=206"><img data-src="https://shoesindustries.com/assets/1/zapatos2.png" alt="Zapatos" /></a></li><li><a href="/Katalog/422/accessori?v=207"><img data-src="https://shoesindustries.com/assets/1/newera2.png" alt="New Era" /></a></li><li><a href="/Katalog/422/accessori?v=210"><img data-src="https://shoesindustries.com/assets/loga/tnf1i.png" alt="The North Face" /></a></li><li><a href="/Katalog/422/accessori?v=215"><img data-src="https://shoesindustries.com/assets/1/rains2.png" alt="Rains" /></a></li><li><a href="/Katalog/422/accessori?v=217"><img data-src="https://shoesindustries.com/assets/1/carhartt2.png" alt="Carhartt WIP" /></a></li><li><a href="/Katalog/422/accessori?v=218"><img data-src="https://shoesindustries.com/assets/1/sneaky2.png" alt="Sneaky" /></a></li><li><a href="/Katalog/422/accessori?v=222"><img data-src="https://shoesindustries.com/assets/1/shoesindustries2.png" alt="Shoes Industries" /></a></li><li><a href="/Katalog/422/accessori?v=229"><img data-src="https://shoesindustries.com/assets/1/huf2.png" alt="Huf" /></a></li><li><a href="/Katalog/422/accessori?v=237"><img data-src="https://shoesindustries.com/assets/1/on2.png" alt="On Running" /></a></li><li><a href="/Katalog/422/accessori?v=251"><img data-src="https://shoesindustries.com/assets/1/komono2.png" alt="Komono" /></a></li></ul></div></div></div></div></li><li><a class="expander" href="/Katalog/415/marchi"><i class="mi mi-star"></i><span>Marchi</span></a><div class="megamenu-panel"><div class="megamenu-lists"><ul class="megamenu-list list-col-3"><li class="megamenu-list-title megamenu-list-title-range">A-D</li><li><a href="/v/196/arkk-copenhagen">Arkk Copenhagen</a></li><li><a href="/v/217/carhartt-wip">Carhartt WIP</a></li><li><a href="/v/225/champion">Champion</a></li><li><a href="/v/230/chinatown-market">Chinatown Market</a></li><li><a href="/v/252/">Cariuma</a></li><li><a href="/v/201/converse">Converse</a></li><li><a href="/v/209/dr-martens">Dr.Martens</a></li></ul><ul class="megamenu-list list-col-3"><li class="megamenu-list-title megamenu-list-title-range">E-H</li><li><a href="/v/216/fila">Fila</a></li><li><a href="/v/205/fullhardy">Fullhardy</a></li><li><a href="/v/229/huf">HUF</a></li></ul><ul class="megamenu-list list-col-3"><li class="megamenu-list-title megamenu-list-title-range">I-L</li><li><a href="/v/251/">Komono</a></li></ul><ul class="megamenu-list list-col-3"><li class="megamenu-list-title megamenu-list-title-range">M-P</li><li><a href="/v/221/native-shoes">Native Shoes</a></li><li><a href="/v/203/new-balance">New Balance</a></li><li><a href="/v/237/">On Running</a></li><li><a href="/v/207/new-era">New Era</a></li><li><a href="/v/202/puma">Puma</a></li></ul><ul class="megamenu-list list-col-3"><li class="megamenu-list-title megamenu-list-title-range">Q-T</li><li><a href="/v/215/rains">Rains</a></li><li><a href="/v/218/sneaky">Sneaky</a></li><li><a href="/v/210/the-north-face">The North Face</a></li></ul><ul class="megamenu-list list-col-3"><li class="megamenu-list-title megamenu-list-title-range">U-Z</li><li><a href="/v/213/vans">Vans</a></li><li><a href="/v/206/zapatos">Zapatos</a></li></ul></div></div></li><li><a class="expander" href="/shopall?z=1"><i class="mi mi-percent"></i><span>Sconti</span></a><div class="megamenu-panel"><div class="megamenu-lists"><ul class="megamenu-list list-col-3"><li class="megamenu-list-title megamenu-list-title-range"><a href="/shopall?z=1">In base all'importo dello sconto</a></li></li><li><a href="/shopall?z=1">Tutti</a></li><li><a href="/shopall?z=10">Sconti da 10% 10%</a></li><li><a href="/shopall?z=30">Sconti da 30% 30%</a></li><li><a href="/shopall?z=50">Sconti da 50% 50%</a></li><li class="megamenu-list-title megamenu-list-title-range"><a href="/shopall?z=321">Sconti speciali</a></li></li><li><a href="/shopall?z=321">Offerte speciali</a></li></ul><ul class="megamenu-list list-col-3"><li class="megamenu-list-title megamenu-list-title-range"><a href="#">Sconti per categoria</a></li><li><a href="/Katalog/420/uomo?z=1">Uomo</a></li><li><a href="/Katalog/421/donna?z=1">Donna</a></li><li><a href="/Katalog/422/accessori?z=1">Accessori</a></li></ul><div class="megamenu-list list-col-3"><div class="brands-title">Sconti per marca</div><div id="brands-menu416" class="brands-menu"><ul><li><a href="/shopall?v=217&z=1"><img data-src="https://shoesindustries.com/assets/1/carhartt2.png" alt="Carhartt WIP" /></a></li><li><a href="/shopall?v=238&z=1"><img data-src="https://shoesindustries.com/assets/1/market2.png" alt="Market" /></a></li><li><a href="/shopall?v=220&z=1"><img data-src="https://shoesindustries.com/assets/1/timberland-invert.png" alt="Timberland" /></a></li></ul></div></div></div></div></li> </ul> <div Class="m-stranky d-md-none"> <div Class="fw-bolder mb-2">Shopping</div> <a class="first" href="/ShippingPayment">Spedizione e pagamento</a><a class="first" href="/cashback">Cashback</a><a class="first" href="/Return">Reso facile</a><a class="first" href="/Claim">Reclamo</a><a class="first" href="/contact">Contatto</a> </div> </div> </nav> </div> </div> </header> <div Class="body-content"> <div class="container"> <div class="page-header"> <h1>Servizio clienti</h1> </div> <div class="sb sc"> <div class="container-fluid container-margin contact"> <div class="row"> <div class="col-12 col-md-6 col-lg-5 col-xl-3"> <div class="contact-search"> <select class="form-control" id="najdihelp" name="najdihelp"></select> </div> <div class=""> <div class="in-form"> <div class="contact-title"><span class="mi mi-informations"></span><span>Centro assistenza</span></div> <div class="help-menu"> <a class="" href="/Contact/1/ordini#helps"><span class="mi mi-fast-delivery"></span><span>Ordini </span></a> <a class="active" href="/Contact/2/trasporto#helps"><span class="mi mi-van"></span><span>Trasporto </span></a> <a class="" href="/Contact/3/pagamenti#helps"><span class="mi mi-wallet"></span><span>Pagamenti </span></a> <a class="" href="/Contact/4/reso-merci#helps"><span class="mi mi-delivery-box"></span><span>Reso merci </span></a> <a class="" href="/Contact/5/reclami#helps"><span class="mi mi-contract"></span><span>Reclami </span></a> <a class="" href="/Contact/6/azienda#helps"><span class="mi mi-hostel"></span><span>Azienda </span></a> <a class="" href="/Contact/7/buoni-sconto#helps"><span class="mi mi mi-sales "></span><span>Buoni sconto </span></a> </div> </div> </div> </div> <div class="col-12 col-md-6 col-lg-7 col-xl-5 col-xxl-6"> <div id="helps" class="help-list"> <div class="help-item"> <h4 class="help-title"><span class="mi mi-informations"></span>Il corriere è arrivato con la spedizione, ma io non ero a casa. Cosa dovrei fare? </h4> <div class="help-content"><p><span>Il corriere dovrebbe ripetere la consegna all'indirizzo specificato altre due volte. Ovviamente, questo servizio non è associato ad alcun costo aggiuntivo.</span></p> <div id="gtx-trans" style="position: absolute; left: 360px; top: 25.6px;"> <div class="gtx-trans-icon"></div> </div> </div> <div class="help-link"><a href="/Contact/2/trasporto?h=24#helps">maggiori informazioni</a></div> </div> <div class="help-item"> <h4 class="help-title"><span class="mi mi-informations"></span>Cosa succede se la spedizione è stata danneggiata durante il trasporto? </h4> <div class="help-content"><p><span>In questo caso è necessario non accettare la spedizione dal corriere. Se la spedizione solleva dubbi e l'imballaggio è ad es. danneggiato, rifiutare di accettare la spedizione e informarci della situazione. Cercheremo di inviarti nuova merce o restituirti quanto prima l'importo pagato. Un'ispezione più approfondita del pacco è possibile solo dopo aver effettuato il pagamento e firmato il documento di trasporto. Il corriere, infatti, non è tenuto a partecipare a questo processo, ma puoi chiedergli di attendere fino a quando non avrai controllato la spedizione. Se il corriere non è d'accordo, ricorda (o ricordagli) che in caso di danni dovrà tornare a redigere un rapporto sul danno. Nel caso in cui viene riscontrato un danno e viene redatto un rapporto, la spedizione rimane al destinatario. Garantiamo che ti aiuteremo con il processo di restituzione della merce al nostro negozio e con altri dettagli riguardanti la questione.</span></p> </div> <div class="help-link"><a href="/Contact/2/trasporto?h=25#helps">maggiori informazioni</a></div> </div> <div class="help-item"> <h4 class="help-title"><span class="mi mi-informations"></span>È possibile "ritardare" l'invio di un ordine fino a un momento successivo? </h4> <div class="help-content"><p><span>Ovviamente questo è possibile, ma solo se la merce non è stata ancora imballata in magazzino e consegnata al corriere. Quando crei il tuo ordine, includi la tua richiesta di consegna successiva in <strong>2. Spedizione e pagamento - </strong>dove fai clic sulla casella sotto le opzioni di consegna:<strong> inserisci la data di consegna </strong>e scrivi la data </span></p> <p><span>oppure compila la casella durante la creazione dell'ordine:<strong> </strong></span><strong>"Commento ordine"</strong>.</p> <p>Se l'ordine è già in corso, contatta il nostro Centro clienti appena possibile.</p> </div> <div class="help-link"><a href="/Contact/2/trasporto?h=26#helps">maggiori informazioni</a></div> </div> <div class="help-item"> <h4 class="help-title"><span class="mi mi-informations"></span>Il corriere mi contatterà prima della consegna? </h4> <div class="help-content"><p><span>Il corriere non è obbligato a contattare il destinatario prima della consegna, quindi non siamo in grado di garantirlo. In effetti, è una questione individuale per ogni persona che consegna, ma sappiamo per esperienza che il corriere di solito chiama il destinatario prima della consegna (di solito la mattina prima della consegna).</span></p> </div> <div class="help-link"><a href="/Contact/2/trasporto?h=27#helps">maggiori informazioni</a></div> </div> <div class="help-item"> <h4 class="help-title"><span class="mi mi-informations"></span>È possibile modificare l'indirizzo di consegna del mio ordine?</h4> <div class="help-content"><p>Sì, certo, se il pacco non è stato ancora consegnato, in questo caso contattaci tramite e-mail e inserisci un nuovo indirizzo di consegna. Lo aggiusteremo nel tuo ordine, </p></div> <div class="help-link"><a href="/Contact/2/trasporto?h=37#helps">maggiori informazioni</a></div> </div> <div class="help-item"> <h4 class="help-title"><span class="mi mi-informations"></span>Da che valore dell'acquisto la spedizione è gratuita?</h4> <div class="help-content"><p>Visualizza i prezzi di spedizione e pagamento nella pagina <a href="/ShippingPayment">Spedizione e pagamento</a>.</p></div> <div class="help-link"><a href="/Contact/2/trasporto?h=41#helps">maggiori informazioni</a></div> </div> <div class="help-item"> <h4 class="help-title"><span class="mi mi-informations"></span>Quali sono i tempi di consegna?</h4> <div class="help-content"><p>Visualizza i dettagli dell'ordine per le date di spedizione e consegna stimate. </p></div> <div class="help-link"><a href="/Contact/2/trasporto?h=46#helps">maggiori informazioni</a></div> </div> <div class="help-item"> <h4 class="help-title"><span class="mi mi-informations"></span>Ordine incompleto</h4> <div class="help-content"><p><span>Contattaci e esamineremo la situazione e risolveremo il problema il prima possibile. </span></p></div> <div class="help-link"><a href="/Contact/2/trasporto?h=47#helps">maggiori informazioni</a></div> </div> <div class="help-item"> <h4 class="help-title"><span class="mi mi-informations"></span>Quando verrà consegnato l'ordine?</h4> <div class="help-content"><p><span>Puoi trovare la data prevista di spedizione e consegna nei dettagli del tuo ordine. </span></p></div> <div class="help-link"><a href="/Contact/2/trasporto?h=48#helps">maggiori informazioni</a></div> </div> </div> <hr /> <div class="text-center"> <p><strong>Le nostre risposte non ti sono state d'aiuto?</strong></p> <p> <a href="/Contact"><img src="/Content/klient/shoesindustries/images/chat.svg" width="20" /><strong> Contattaci</strong></a><span> </span></p> </div> </div> <div class="col-12 col-md-12 col-xl-4 col-xxl-3 mt-4 mt-xl-0 mb-5"> <div class="in-form contact-details"> <div class="contact-title"><span></span></div> <p><strong><span>Contatto</span></strong></p> <div><strong>Showroom:</strong></div> <div><span>Michalská 6, </span><span>81101 Bratislava</span></div> <div><span></span></div> <div><span></span></div> <div>Da lunedì a venerdì (11:00 - 18:00)</div> <div></div> <div></div> <div></div> <div></div> <div></div> <div><strong>E-mail:</strong><br /><a href="mailto:info@shoesindustries.com">info@shoesindustries.com</a></div> <div>(<span>slovacco</span><span id="result_box" class="short_text" lang="en"><span class="">, <span>inglese</span></span></span>)</div> <div></div> <div><strong>Showroom:</strong> +421 910 202 200</div> <div>(<span>slovacco</span><span id="result_box" class="short_text" lang="en"><span class="">, <span>inglese</span></span></span>)</div> <h4></h4> <div><strong>Our main address:</strong></div> <div>SHOES INDUSTRIES<br />Michalská 6</div> <div>Bratislava 81101<br />Slovakia</div> <p class="help-block"><span class="" lang="en"><span class=""></span></span></p> <div class="help-block"><span class="" lang="en"><span class=""></span></span><strong><span id="result_box" class="short_text" lang="en"><span class="">Billing information</span></span></strong></div> <div class="help-block">SHOES INDUSTRIES s.r.o.<br />Hany Ponickej 10B<br />841 06 Bratislava, Slovakia</div> <div>Company ID <span class="ra">51023334 </span><br />Tax ID <span class="tl"></span><span class="ra">2120562730</span><br />VAT ID <span class="tl"></span><span class="ra">SK2120562730</span></div> </div> <div class="contact-gallery"> <div id="kontakt-carousel" class="carousel" data-flickity="{ "groupCells": true, "pageDots": false }"> <div class="carousel-cell"><img src="https://shoesindustries.com/assets/priestor/1SNY01419.jpg" /></div> <div class="carousel-cell"><img src="https://shoesindustries.com/assets/priestor/2SNY01412.jpg" /></div> <div class="carousel-cell"><img src="https://shoesindustries.com/assets/priestor/3SNY01430.jpg" /></div> <div class="carousel-cell"><img src="https://shoesindustries.com/assets/priestor/4SNY01432.jpg" /></div> <div class="carousel-cell"><img src="https://shoesindustries.com/assets/priestor/5SNY01349.jpg" /></div> <div class="carousel-cell"><img src="https://shoesindustries.com/assets/priestor/6SNY01360.jpg" /></div> <div class="carousel-cell"><img src="https://shoesindustries.com/assets/priestor/7SNY01380.jpg" /></div> <div class="carousel-cell"><img src="https://shoesindustries.com/assets/priestor/8SNY01387.jpg" /></div> <div class="carousel-cell"><img src="https://shoesindustries.com/assets/priestor/_AA_8617.jpg" /></div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="newsletter-container"> <div class="container h-100 "> <div class="newsletter-banner newsletter-form"> <div class="row justify-content-center align-items-md-center h-100"> <div class="col-12 col-sm-8"> <div class="row aliagn-items-center g-12"> <div class="col-12 col-md-6"> <div class="newsletter-banner__title newsletter-title"> Iscriviti alla nostra newsletter e ottieni uno sconto <span>€04,00</span> per il primo ordine. </div> <div class="newsletter-banner__min-price newsletter-minimum-note mt-4"> <p>Valore minimo dell'ordine: <strong>€150,00</strong> </p> </div> </div> <div class="col-12 col-md-6 "> <div class="d-flex flex-column newsletter-banner__content "> <div class="form-group"> <div class="d-flex border-bottom align-items-center"> <div><img src="/Content/klient/shoesindustries/Images/envelope.svg"></div> <div class="w-100"><input type="text" class="mail form-control border-0 bg-transparent" placeholder="E-mail" /></div> </div> <div class="alert d-none result mt-3 newsletter-banner__alert"></div> <button class="btn btn-primary btn-odoslat mt-3">Invia</button> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div id = "footer" > <div class="container"> <div class="row"> <div Class="col-12 col-lg-2 footer__logo-col"> <a class="footer__logo" href="/"><img src="/Content/klient/shoesindustries/Images/store_logo.svg" alt="SHOES INDUSTRIES"></a> <div Class="mt-4"> <strong>Informazioni di fatturazione: </strong><br>SHOES INDUSTRIES s.r.o. <br>Hany Ponickej 10B <br>84106 Bratislava <br>IČO: 51023334 <br>DIC: 2120562730 <br>IČ DPH: SK2120562730 </div> </div> <div Class="col-12 col-md-6 col-lg-2 footer-kontakt mt-4 mt-lg-0"> <div Class="footer-section-title">Contatto</div> <p><a href="mailto:info@shoesindustries.com">info@shoesindustries.com</a></p> <p class="footer-contact-us"><img src="/Content/klient/shoesindustries/images/envelope.svg"> <a href="/contact">Scrivici</a></p > <p> Dal lunedì al venerdì: <br> Online <strong>11:00 - 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